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Which Virtual Reception Offers The Best Value

Published Jul 02, 24
6 min read


Our services can be personalized to suit high-volume, high-complexity corporate reception needs and we can likewise produce bespoke options. Have inquiries? Please fill out your details and we'll be in touch. Place Australia's leading digital assistant solution to the test! We prepare to answer your phone FREE for 7 days.

A great deal of firms require their phone calls to be responded to just when they are incapable to take the telephone call themselves. If you step out of the workplace for an hour or your internal receptionist goes to lunch, is on leave or is hectic on one more call and you have several telephone calls coming in at the one time.

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In such instances our assistants will after that answer the phone as if we remained in your office. You're always in control and can kick back knowing you will never miss out on another vital telephone call again!.

I've collaborated with OfficeHQ for several years over a number of different services. After having troubles previously with another provider (who were missing out on calls mortal sin), it's been so excellent to be able to depend on timely, expert telephone call answering. Integrity is 100%. I have been making use of OfficeHQ for over 2 years.

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My clinical practice has expanded extremely fast and lately they have been able to action in and conserve the day when other staff were unwell with Covid. For the level of service they provide, they can never ever be the cheapest out there. Their customer support is exceptional and they plainly pride themselves on this.

Running a dynamic law method, there are a great deal of moving parts I have to bother with. Many thanks to the steadfast professionalism of OfficeHQ, reception services isn't among them. Over the ten years I have actually been with OfficeHQ they have delivered nothing yet the most effective solution I could wish for.

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The service was very easy to set up and sets you back a fraction of what it would to hire an assistant. We have been with OfficeHQ for a variety of years currently and could not be happier with the service we get - after hours virtual receptionist. Function is handled nicely and professionally and we know our consumers remain in excellent hands

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My consumers and prospective clients have only ever commented favourably on the response; I don't assume anyone has actually understood it's not my own function. They are likewise excellent at stopping telemarketers. For the core purpose of answering telephone calls skillfully, giving a good impression and precisely taking messages, 5 star.

Is constantly addressed by team. We have been making use of OfficeHQ for over 8 years now.

This means just relevant phone calls get across me, so I do not obtain disturbed when I'm best in the middle of something! We have actually discovered making use of OfficeHQ's remote assistant solution very useful to our company. It has actually maximized our team to react to clients on our terms, reducing distractions during the working day and allowing reliable and concise communications.

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I was stressed regarding not being in control of our very own calls, but I have actually been verified incorrect and the service has actually surpassed my assumptions. I would advise OfficeHQ to any individual considering digital solutions. Great company and really respectful. They have actually made service life so a lot less complicated to run.

Very advise (virtual receptionist for doctors). We have actually utilized this solution for over 2 years I would highly recommend OfficeHQ to any individual! Specifically tradies and launch. Customers like it when their telephone calls are responded to, and OfficeHQ has addressed every solitary one for us. OfficeHQ gives us the assurance that no phone call will be unanswered, which is extremely crucial for a service-based service.

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Additionally, having access to our own OfficeHQ website makes managing our account easy. I have been using OfficeHQ for 16 years. The ideal thing I have actually provided for my service. Now prospective customers are answered promptly and in the most expert way. It is essential that my clients can constantly have their telephone calls responded to promptly in an expert manner which develops a wonderful initial impression.

We had diverted our phones to them whilst overseas. We use this solution as a local business owner for when we are away or overseas - hipaa compliant virtual receptionist. They do a phenomenal job and I know my customers are in the very best hands with this solution. We have actually been using OfficeHQ's online phone answering services for the finest part of a years and it's been a perfect means to ensure new client queries are never missed, in addition to successfully managing queries from jobseekers.

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We never miss a company chance but don't have reception staffing concerns to deal with. I can't inform you just how excellent it's been to work with OfficeHQ.

The group has called to clear up and boost our treatments to make sure the ideal possible experience for our callers. OfficeHQ were constantly expert and simply best individuals on the other end of the line!

We required a service where our telephone call are always addressed promptly and OfficeHQ have been assisting us with these for over five years currently. Very satisfied with the service up until now. The worse thing for a client is to call an organization and there is no answer or the call mosts likely to voicemail.

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As businesses we function so tough to advertise our solutions and we need to be there for the customer when they make a decision to get to out. We are typically on the phone already with various other consumers or busy with other work, so having the phone calls answered by a person else helps us juggle things.

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This allows the personnel to prioritise their time to ensure that when they are returning the call they can dedicate their full interest to this specific customer. We intend to linger with OfficeHQ, are grateful for their solutions and would certainly advise. We make use of OfficeHQ for our little company, our after-hours calls get forwarded to their function group and it has been only a satisfaction functioning with their reception staff.

Affordable and terrific consumer solution. We have actually been utilizing OfficeHQ for several years as our after-hours reception service and discovered that they have always been exceptionally expert and courteous to our customers. We always receive an email with the message within mins of them taking the phone call. Highly advise. OfficeHQ have actually addressed our require a few years, couldn't be happier with their professionalism and trust and level of solution.