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Our services can be tailor-maked to suit high-volume, high-complexity business reception needs and we can additionally create bespoke options. Have questions? Please fill up in your details and we'll communicate. Place Australia's leading online assistant service to the test! We prepare to answer your phone FREE for 7 days.

A great deal of companies need their phone calls to be responded to only when they are incapable to take the call themselves. If you tip out of the office for an hour or your in-house assistant goes to lunch, is on leave or is hectic on another telephone call and you have multiple telephone calls coming in at the one time.

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In such circumstances our assistants will after that address the phone as if we were in your office. You're constantly in control and can kick back knowing you will never ever miss an additional important phone call again!.

I've functioned with OfficeHQ for lots of years over a number of various companies. After having troubles formerly with an additional provider (who were missing telephone calls principal transgression), it's been so excellent to be able to rely on timely, professional telephone call answering.

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My medical method has actually expanded really quickly and recently they have been able to step in and save the day when other staff were unwell with Covid. For the degree of service they offer, they can never be the cheapest available. Their consumer service is impressive and they plainly pride themselves on this.

Running a vibrant law method, there are a great deal of relocating parts I need to stress over. Thanks to the undeviating professionalism of OfficeHQ, function solutions isn't one of them. Over the ten years I've been with OfficeHQ they have actually provided only the very best service I might expect.

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The service was extremely simple to establish and sets you back a portion of what it would to hire an assistant. We have actually been with OfficeHQ for a variety of years currently and couldn't be better with the service we get - phone receptionist. Function is dealt with politely and skillfully and we understand our clients are in great hands

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My clients and possible consumers have just ever before commented positively on the answer; I don't think any individual has actually realised it's not my very own reception. They are also excellent at quiting telemarketers. For the core function of addressing calls professionally, giving an excellent impression and precisely taking messages, five stars.

Is constantly addressed by team. We have been utilizing OfficeHQ for over 8 years now.

This suggests only relevant telephone calls get via to me, so I don't get disrupted when I'm best in the center of something! We have discovered utilizing OfficeHQ's remote assistant solution incredibly useful to our firm. It has actually maximized our personnel to react to customers on our terms, reducing distractions throughout the working day and enabling effective and succinct interactions.

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I was fretted regarding not being in control of our own calls, but I have actually been confirmed wrong and the solution has exceeded my expectations. I would certainly recommend OfficeHQ to any individual considering online services.

Highly recommend (short term virtual receptionist). We have actually utilized this service for over 2 years I would very recommend OfficeHQ to any person! Especially tradies and begin ups. Consumers like it when their calls are addressed, and OfficeHQ has responded to each and every single one for us. OfficeHQ gives us the assurance that no telephone call will certainly be unanswered, which is exceptionally vital for a service-based service.

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I have been utilizing OfficeHQ for 16 years. It is important that my customers can constantly have their calls responded to promptly in an expert manner which develops a great very first impact.

We had actually diverted our phones to them whilst overseas. We utilize this solution as a small company proprietor for when we are away or overseas - virtual office receptionist. They do an extraordinary task and I know my customers are in the most effective hands with this service. We've been utilizing OfficeHQ's online phone answering solutions for the very best component of a years and it's been a perfect means to make certain new customer enquiries are never ever missed out on, in addition to effectively handling queries from jobseekers.

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We never miss out on a company possibility but don't have reception staffing problems to manage. It's an ideal service and has been extremely beneficial for our company. I can not tell you exactly how terrific it's been to collaborate with OfficeHQ. I can now in fact go on trip without stressing about addressing the phone.

Support always respond rapidly and activity whatever is needed, which is substantial for us particularly when we have brand-new staff members and we require to upgrade our directions. The group has actually called to clear up and boost our procedures to guarantee the most effective possible experience for our customers. OfficeHQ were constantly specialist and simply best people on the various other end of the line! I have no reluctance in suggesting them for a function solution.

We required an option where our telephone call are constantly answered in a timely manner and OfficeHQ have been aiding us with these for over 5 years currently. Very delighted with the service so far. The worse point for a client is to call a service and there is no response or the call mosts likely to voicemail.

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As services we function so difficult to promote our solutions and we require to be there for the customer when they decide to reach out. We are frequently on the phone currently with various other consumers or active with various other work, so having the phone calls answered by a person else helps us handle things.

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This permits the staff to prioritise their time to make sure that when they are returning the phone call they can devote their full attention to this specific consumer. We intend to linger with OfficeHQ, are happy for their solutions and would recommend. We utilize OfficeHQ for our local business, our after-hours phone calls obtain forwarded to their reception team and it has been absolutely nothing but an enjoyment functioning with their reception crew.

We always obtain an e-mail with the message within minutes of them taking the phone call. OfficeHQ have addressed our calls for a couple of years, could not be happier with their professionalism and reliability and degree of solution.